Customer Engagement Optimization Services

Verint offers a comprehensive portfolio of services for deploying customer engagement optimization solutions on-premises or in the cloud. Our end-to-end set of services are designed to help you identify business and technology challenges, risks, and opportunities, and apply the proper processes and technology solutions to help you realize the fastest path to ROI. Verint Services include:

Implementation Services

Verint can do more than just get your software up and running. We offer a range of implementation services that go beyond deployment and cover the entire business lifecycle. Our experts have a detailed knowledge of best practices and the processes associated with implementing successful business technology projects. They work closely with you to bridge the gap between business and technology, helping to drive success.

Enablement Services

Verint Enablement Services can help organizations get the most from their Verint solutions by increasing knowledge and best practices, and driving employee adoption and performance. Enablement Services can be delivered on-site, remotely, or via Verint University.

Business Managed Services

Verint Business Managed Services provide experts to help you bridge from vision to execution with specific, measurable business outcomes. Verint Business Managed Services include focus area analysis and business trend reporting and are available for Verint Speech Analytics, Verint Enterprise Feedback Management, Verint Desktop Process and Analytics, Verint Workforce Management, and BPA Quality Monitoring Managed Service.